Mar 14, 2025
IMPORTANT
We recommend updating the ActivPanel from Guest mode. Before starting the update, please make sure you are signed out of your Promethean account on the panel.
To check the mainboard firmware version, tap the Flame button to open the panel Menu and select Applications to display your apps.
Tap the Update app.
The mainboard firmware version is displayed in this window.
- In the Update app, tap Online Update Now. The ActivPanel will connect to the ‘Over-the-air’ update server, and the latest mainboard firmware version will be located for your ActivPanel.
- Tap Update and follow the instructions on screen to proceed.
- Once updated, the ActivPanel will restart. Do not interact with the ActivPanel until it has fully restarted.