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Home > Student & Family FAQ > What should we do if a school-issued device is lost or stolen?
What should we do if a school-issued device is lost or stolen?
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If your child’s school-issued device (such as a Chromebook) is lost or stolen, please take the following steps as soon as possible. Prompt reporting helps protect student information and allows the district to take action quickly.


1. Report the loss immediately

Families should notify the school site or the Technology Department right away if a device is lost or stolen.

Timely reporting allows the district to:

  • Secure or disable the device

  • Protect student data

  • Begin the replacement process if needed


2. File a police report if the device was stolen

If the device was stolen (rather than misplaced), families are strongly encouraged to file a police report and provide a copy to the school or Technology Department. This documentation may be required for records and replacement decisions.


3. Understand financial responsibility

Students and families are responsible for district-issued devices that are lost, stolen, or damaged due to misuse or neglect. Replacement or repair fees may apply based on district guidelines.

The district is not responsible for lost or stolen devices.


4. Do not attempt to replace or repair the device yourself

Please do not purchase a replacement device or attempt repairs independently. All replacements, loaners, or next steps must be coordinated through the school or Technology Department to ensure compatibility and compliance with district systems and security requirements.


5. Replacement or loaner decisions

Once the loss is reported and reviewed:

  • The district will determine next steps based on circumstances

  • A temporary loaner may be issued, if available

  • Replacement fees may apply


Why immediate reporting matters

Reporting right away helps safeguard student accounts, prevents unauthorized use, and minimizes instructional disruption. Students are expected to take reasonable care of district equipment and report issues without delay.


If you have questions or need to report a lost or stolen device, please contact your school office as soon as possible.

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